Effective Date: April 2026
At Lucas Loft, we want you to love your purchase. If you are not satisfied, we offer a simple return policy.
Returns
- You may return items within 14 days of receiving your order.
- Items must be unused, in original packaging, and in resalable condition.
Refunds
- Once we receive and inspect your return, we will notify you.
- Approved refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Used or damaged items (not due to our fault)
- Clearance or final sale items
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
For returns or refund inquiries, contact us at:
lucas@lucasloft.studio